Shipping policy
At Juste Collection 1991, we take pride in delivering high-quality garments and accessories. Please review our shipping policy below.
Processing Time
Custom-Made Orders
Custom garments are handcrafted and made to order. Production typically requires 2–6 weeks, depending on the complexity of the design and fabric availability.
Ready-to-Wear Items
In-stock items are typically processed and shipped within 1–3 business days after payment is received.
Shipping Methods
We offer domestic and international shipping through trusted carriers. Shipping options and costs will be displayed at checkout.
Estimated Delivery Times
- United States: 2–7 business days
- Canada: 5–10 business days
- International: 7–21 business days
Delivery times are estimates and may vary due to customs clearance, weather conditions, holidays, or carrier delays.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to monitor your shipment’s progress.
International Orders
Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country.
Juste Collection 1991 is not responsible for delays caused by customs processing.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. We are not responsible for packages lost, delayed, or delivered to an incorrect address due to inaccurate information provided during checkout.
Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact us within 7 days of the delivery date so we can assist you in filing a claim with the shipping carrier.
Signature Requirement
For high-value orders, a signature may be required upon delivery to ensure the security of your purchase.
Contact Us
If you have any questions regarding shipping, please contact us:
Juste Collection 1991
Email: [juste.collection1991@gmail.com]
Phone: [3473838620]